Shipping and Delivery Policy

Delivery Timeframe:

Most orders are processed and dispatched within 2-3 business days. The delivery duration is contingent on your location. Domestic orders typically reach their destination within 5-6 days.

Tracking Your Shipment:

Once your order is shipped, you will receive an email and WhatsApp notification containing details about the courier company assigned to your package. This notification will include the AWB number or Docket number for tracking purposes. You can monitor the progress of your package by visiting the courier company’s website.

Delivery Hours:

Deliveries are scheduled during standard office hours, which are from 9 am to 7 pm.

Delivery Time Notification:

Couriers operate within standard office hours. For more precise delivery timing, direct communication with the courier company is recommended.

Delivery Protocol:

Each shipment within an order necessitates an adult’s signature upon delivery. If you alter the delivery address after placing the order, the shipment will be held at the shipper’s branch office or dealer for your collection. You can inquire about the nearest shipper’s branch location or dealer for retrieval.

Absence During Delivery:

If you are not present at the delivery address during the scheduled time, a delivery card will be left by the courier. This card will provide instructions for rescheduling the delivery.

Recipient Signature:

Parcels can be signed for by individuals within your household; however, they may be required to provide identification as proof.

Partial Shipments:

Your order on greensquareindia.com may comprise multiple items. If a specific item is out of stock or unavailable, it might not be shipped with the other available items. In such instances, a “Partial Shipment” will occur, meaning you will receive only a portion of your total order. Additional shipping charges will not apply for subsequent shipments in such cases.

Out-of-Stock Items:

Items that are out of stock in your order will be automatically dispatched separately when they become available.

Warranties & Guarantees:

Goods offered on our website are covered by the manufacturer’s warranty. Specifics regarding warranty duration and type are detailed on the product description page.